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Quick Start Guide

Welcome to AVS Networks!

We realise that getting started with a new website often offers many challenges, we wanted to take this opportunity to help you with the basic setup of your new account at AVS.

Changing your Password

One of the first things you may want to do is change your password to something that is easier to remember. You can follow our video tutorial in our tutorials section or follow the steps below.

1. Enter your Domain Manager by going to your ip_address/menu and entering the username and password that we provided you with.

2. Click on the Change Password icon.

Change Password

When you change your password, remember the following:

1. Your password can only be 6 to 8 characters long.

2. If you change the password of your account in your control pannel it does not change the passwords of mysql, frontpage extensions or your main email password.

3. If you forget your frontpage passwords. You can uninstall and reinstall the extensions and it will take the current password of the account.

4. If you forgot or need your mysql password changed you must email into support.

The first, and probably most important, of all the steps is to get your website published to the Internet. Because there are many programs that will allow you to upload your site, we have taken the time to give you actual screen shots of many of the most popular tools for uploading your page, based on what our current customers are using.

We have video tutorials on publishing your site through Microsoft FrontPage, Macromedia Dreamweaver and other FTP software in our tutorial section. Please click on Tutorials on the left hand side to view our excellent tutorials.

NOTE: When you upload your site to the Internet, you will want to make sure that you name your main page index.html, as this is how our system will recognise your page. Also, make sure that you are uploading your site into the www directory.

Using your File Manager

If you would prefer not to use any of the programs above, we do offer the ability to upload your site using the File Manager, located within your Domain Manager.

You can follow our tutorials from our tutorial page or follow the steps below to use File Manger.

Here are the steps you will go through if you would like to use this for uploading your pages:

1. Enter your Domain Manager by going to your ip_address/menu and entering the username and password that we provided you with.

2. Click on the File Manager link.

3. Once you are in the File Manager click on the www director.

4. Scroll to the bottom of the page, you will see: Send this file (max size 10240K):

5. If you click on the link to browse, you will be able to search for your stored web pages on your hard drive. You will need to upload your pages one at a time using this method.

6. Find your pages and select the Upload option. Once you do this, you will be able to view your pages on the Internet. Repeat this process for each one of your web pages.

You are now finished uploading your site!

Setting Up Your E-mail Accounts

Enter your Domain Manager and click on the Mail Manager link.

Once you are in the Mail Manager, you will notice that you already have a default mailbox and also a mailbox with your username that was setup with the account.

The default box acts as a catchall box and it is automatically set up to forward to the mailbox with your username. If you do not wish to use the mailbox with your username, you can delete this address by clicking on the link for this address on the left side of the screen. Once you do this, you will also need to do one of two things, either setup a new mailbox and have your default mail forwarding to that box, or enter the default box through the link to it on the left and set that box to Bounce Default e-mail (i.e. reject all e-mail that does not have an address.)

NOTE: The default mailbox is setup to get all e-mail addressed to all_addresses@yourdomain.com that do not have mailboxes setup for them. For example, you use marc@yourdomain.com and someone sends an e-mail to mark@yourdomain.com. This message would be forwarded to the default box.

To add a new e-mail address:

1. Click on the New Address link on the left-hand side of the page.

2. Enter a username for the account. This will be the e-mail address without the @yourdomain.com.

3. Setup a password for the specific e-mail address. This can be whatever you would like it to be.

4. When you are finished, click Add.

Set up your e-mail client to retrieve the e-mail
from the addresses that you just created.

While there are a large number of e-mail clients available for you to use, we have video tutorials for a few of the more popular programs for your assistance. Please click on the tutorial link on the left hand side of this page. You will need the username and password for the e-mail account that you just setup, as well as the outgoing mail server (smtp server) provided by your ISP so that you will be able to send e-mail messages.

Further Information

Now that you have uploaded your site to the Internet and have set up all of your e-mail addresses, you are ready to go.

If you have any other questions that were not answered here, please take this opportunity to familiarise yourself with the rest of our support website.

If there are still questions that you can’t find answers to, please fill out a support request found on our support website and we will get an answer back to you ASAP.

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